1. Do they have good References?
Unfortunately, the cleaning industry is filled with uneducated, uninformed and sometimes downright unscrupulous cleaning companies. Freedom enjoys one of the best reputations around. The areas' most seasoned flooring experts, interior designers and realtors have been trusting us with their clients for over 27 years. We are also members of both the Newport and South Coast Chamber of Commerce.

2.) What kind of experience do they have?
Freedom has been in the cleaning business since 1992. A lot has changed since then and a lot has stayed the same. Staying up to date with the latest trends in the cleaning industry is paramount to staying relevant not only what is changing in our industry but also what our ever changing client is expecting from us. We continuously strive to exceed your expectations by providing world class service and expert client follow up.

3.) Which systems of cleaning do they use?
The equipment that a cleaning firm uses is incredibly important to how well they are actually able to clean. Freedom uses the most advanced state of the art cleaning systems available. Currently We use Sapphire Scientific Truck mounted cleaning systems for our in home cleaning and we built our own bath system that pulls the water thru our area rugs instead of just over our area rugs which is what most bath systems due.

4.) Do they understand customer service?
Our mission is to provide you with the most outstanding service experience possible. We are committed to showing up on time, and communicating with you throughout the service experience. Our staff will show up in a professionally lettered vehicle, in uniform, ready to serve you in the most courteous manner possible.

5. Do you get what you pay for?
Never select a firm based on price alone. A low priced service could actually damage your flooring or fabric, costing you more in the long run. It's impossible for a company to offer you the best quality service for the lowest price on the block. We feel our prices are honest and fair and in line with other top companies in our industry.

6. Do they use top quality products?
Freedom refuses to us discount cleaning products. We use only environmentally friendly products which are safe for not only in your home but for our water treatment facilities as well.

7. Do they guarantee your work?
Our guarantee to you is that if your not completely satisfied with our service we will come back and make it right for free. If your still unimpressed , we will offer a complete refund.

8. Do they offer a referral program?
We love referrals , It means you were thrilled with our service and you trust we will do the same for your friends and family. If you refer us to anyone you are entitled to a gift certificate equal to 10% of whatever your referral spends. 3% for any area rug or flooring purchases.